FAQ's
Frequently Asked Questions
General Questions
We offer a wide range of HVAC solutions, including air conditioning, refrigeration, and mechanical ventilation services. Our expertise covers system installation, routine maintenance, and emergency repairs for residential, commercial, and industrial clients. Whether you’re looking to optimize your home’s cooling efficiency or install a robust ventilation system for your business, we’ve got you covered.
Our headquarters are in Nairobi, Kenya, but our services extend across the region. We are dedicated to reaching clients wherever they are, ensuring quality solutions and on-time delivery regardless of location.
Getting a quote is simple and free. You can fill out the request form on our website, contact us directly via phone or WhatsApp, or email us at info@executivebreeze.com. Provide details about your project, and our team will get back to you with a customized quote tailored to your needs.
Air Conditioning FAQs
We install a variety of air conditioning systems, including split units, ducted systems, packaged units, and VRV/VRF systems. Each system is selected and tailored to suit your specific requirements, ensuring maximum efficiency and comfort for your space.
Regular servicing is crucial for maintaining the performance and lifespan of your air conditioning unit. We recommend scheduling a professional maintenance service at least once a year. For high-usage environments, such as offices or industrial spaces, bi-annual servicing may be more appropriate.
Absolutely! We prioritize energy efficiency in all our installations. Our team recommends systems that not only provide superior cooling but also reduce energy consumption, helping you save on utility bills and minimize environmental impact.
Refrigeration
Yes, we specialize in providing customized refrigeration solutions for industrial setups, including cold storage facilities, food processing plants, and large-scale commercial operations. Our systems are designed for durability and efficiency, ensuring reliable temperature control for your operations.
If your system malfunctions, contact our support team immediately. In the meantime, try to minimize the frequency of opening and closing the unit to maintain the internal temperature. Our expert technicians are available to diagnose and resolve issues quickly, reducing downtime and potential losses.
Yes, we specialize in designing and implementing tailored refrigeration solutions. After a detailed assessment of your requirements, we create systems that optimize energy efficiency and provide seamless temperature management for your business operations.
Mechanical Ventilation
Mechanical ventilation systems are designed to improve air circulation and maintain optimal air quality within your space. These systems are essential for environments that lack natural ventilation or require controlled airflow, such as offices, warehouses, and healthcare facilities.
Absolutely! Our team of experts specializes in designing ventilation systems that align with your building’s unique layout and airflow requirements. From reducing indoor pollutants to ensuring adequate airflow, we tailor solutions to create healthier and more comfortable environments
Our installations cover everything from ductwork design and system assembly to testing and quality assurance. We also provide comprehensive training on system operation and maintenance to ensure long-term performance.
Maintenance & Repairs
Yes, we offer customizable maintenance contracts that cater to your specific needs. Our contracts include scheduled inspections, cleaning, part replacements, and performance optimization. Regular maintenance ensures your systems operate at peak efficiency, saving you money in the long run.
We prioritize urgent repair requests and aim to respond within 24 hours. Our team is equipped to handle a wide range of issues, ensuring minimal disruption to your operations or comfort. Non-emergency repairs are scheduled promptly based on your availability.
We handle a wide array of HVAC repairs, from fixing leaks and replacing faulty components to resolving complex electrical and mechanical issues. No matter the problem, our experienced technicians are committed to restoring your system’s functionality.
Customer Support
You can reach us via phone at +254 725 358 223, WhatsApp, email at info@executivebreeze.com, or through the contact form on our website. Our support team is available to assist you with any inquiries, service requests, or troubleshooting.
Yes, our after-sales support ensures that your system continues to perform optimally. We offer assistance with troubleshooting, regular maintenance, and advice on how to maximize the efficiency of your HVAC system.
We provide a warranty on all our our supplies only where applicable, ensuring peace of mind for our clients. Warranty terms vary depending on the service or product, and our team will provide full details during your consultation. Installations and repairs are exempted.
GET A FREE QUOTE
+254 725 358 223
Interested in our services? We offer free, no-obligation quotes to help you explore the best solutions for your needs. Contact Executive Breeze Cooling Systems Ltd today and let’s create a custom plan for your space!
